2012年年會論文 -手機版 Skype 通訊軟體操作介面之使用性評估探討
篇名
手機版 Skype 通訊軟體操作介面之使用性評估探討
The Usability Evaluation of the User Interface of Skype for Cellular
作者
姚家莉/黃于珊
中文摘要
近年來隨著智慧型手機市場興起,行動科技的發展逐漸改變了人與人之間的
溝通型態,朝向更具個人化、即時性和互動性的傳播模式,全球大受歡迎的網路
通訊軟體 Skype,也搭上這股熱潮推出了手機版 APP。然而,迥異於傳統電腦介
面,取而代之是較小介面的手持式觸控螢幕,卻也衍生出不少的使用性問題。本
研究針對手機版 Skype 介面進行使用性測試與評估,並提出幾點建議如下:(1)
連絡人資訊須加強一致性;(2)加強文字訊息介面的圖示;(3)加強蒐尋功\能;
(4)新增群組分類和視訊大小圖示。最後利用 Axure RP 軟體設計出改良後的
Skype 原型以供參考,期望能更貼近使用者之需求。
英文摘要
In recent years, the smartphone owner growth grows rapidly. The development of
mobile technology chages users ’ experience in communication, bringing a more
personal, instant, and interactive communication model. Skype, one of the most
popular web-based communication software, also provides the APP version for the
mobile phone users. However, Skype for mobile phone , equipped with a smaller
multi-touch interface that totally differs from the traditional computer interface, raises
a lot of usability problems.
This study applied usability testing and evaluation method to examine the Skype
interface for mobile phone, and provides some suggestions. (1) The contacts ’
information should be more consistent; (2) the icons of instant message should be
clearly distinguished; (3) the search function should be more efficient; (4) group
classification and the icons of screen ’s size of video calling should be added. Finally,
this study used Axure RP to design a prototype, hoping to cater to users ’ need and
expectation.
中文關鍵詞
Skype、介面設計、使用性測試、使用性評估
英文關鍵詞
Skype, Interface Design, Usability testing , Usability evaluation
發表日期
2012.07.07
授權狀況
已授權