上行承諾取得策略：檢視部屬對上司之溝通策略及其影響因素
An Examination on the factors affecting upward communication strategies

李秀珠
Li, Shu-Chu Sarrina

本研究的主要目的乃是探討上下司關係品質，上司的領導型態，及部屬的組織位階，對上行承諾取得策略之影響。 本研究將上行承諾取得策略分成四個層面，積極，直接，開放，及禮貌，並依此四個層面來檢視關係品質，領導型態，及組織位階對上行承諾取得策略之影響。 本研究根據上行承諾取得策略之文獻，發展出三個研究假設: (一) 上行承諾取得策略與上下司關係品質具相關性，(二) 上行承諾取得策略與上司之領導型態具相關性，及 (三) 上行承諾取得策略與部屬之組織位階具相關性。 本研究以深度訪談之方式取得135個有效訪談，並依互動分析之方式取得部屬使用之上行承諾取得策略。 資料分析之結果發現，第一個假設完全沒有得到發現之支持，第二個假設則得到部份之支持，第三個假設則原則上得到全部之支持。

This study examined the impacts of three variables, relationship quality, leadership style, and status, on the use of upward communication strategies. Based on the literature review, three hypotheses were developed in this study. Intensive interviews were used to collect data for this study and 135 valid interviews were obtained. Data analysis showed that leadership style and subordinate ’s status both exerted important inlfuences on the use of upward communication strategies. However, the variable of relationship quality was found not to have any significant impacts on the use of upward communication strategies. More research findings were discussed in the study.

上下司關係品質，上司的領導型態，組織位階，上行承諾取得策略

relationship quality，leadership style，organizational status，upward communication strategies

2000.06.27

已授權

上行承諾取得策略：檢視部屬對上司之溝通策略及其影響因素.pdf